Gone are the days where employees must be in the office to get work done. With coworking spaces and remote workplaces, employees and business owners don’t need to be at their desks from 9 to 5 anymore.
The biggest challenge with this shift is that being reachable has become more difficult than ever. Professionals sometimes use their personal mobile devices as their business phone, but routing, forwarding and catching leads in time are major challenges when they’re constantly on the move.
That’s where a virtual phone system, or voice platform technology, comes in to play. Rather than using traditional landlines, phone calls are made leveraging an internet connection, and sent to any phone, anywhere, any time.
Not only does this technology make communication less stressful for employees, but it also saves the company’s bottom line. Add in the fact that it takes up less physical space and causes less clutter in an office, and you’ll find that incorporating it in to your business needs to be your next investment. Keep reading to learn the top five reasons it can help grow your business.
1.Save Time with Installation, Use, and Troubleshooting
One of the most appealing aspects of voice platform technology is how easy it is to set up, use, and remedy. Traditionally, phones used dozens of cables to transfer digital signals. The modern way uses software—not hardware—and an internet connection. The fact that everything happens through the internet makes it much easier to maintain, saving the company time and money.
Having an internet connection means employees can take and make calls from anywhere. They don’t have to be tethered to their desk phone when they’re waiting on an important phone call; it can go straight to their cellphone seamlessly.
2. Boost Productivity
A focused employee is the best asset a company can have, and having a fluid workflow helps with that. Voice technology enables workers to get in touch with clients and colleagues quickly and easily with little interruption. In the past, some businesses were hesitant to use cloud-hosted phone systems because there were occasional technical difficulties. With today’s advancements, voices are clearer and have fewer dropped calls.
3. Save Money
With a virtual phone system, you can quickly and easily add phone numbers, users, extensions, and more without the added expense that a traditional system requires. There is no need to hire a receptionist, since the technology automatically completes these tasks—saving the company money that they can spend elsewhere.
4. Connect with Clients Like Never Before
If meeting with prospects that are across the country is holding your company back, it’s time to invest in a virtual phone system. Not only can you make voice calls to people around the world at a low cost, you also have access to a slew of other communication options, such as:
- Instant messaging
- Receiving faxes and voicemails through email and text messages
These added features can make a one-man company appear larger and more polished. They can make Fortune 500 companies improve communication and accessibility to clients of all sizes.
5. Offer Support Around the Clock
Do you have customers calling you outside of office hours? You may feel like your hands are tied—you want to help them, but it’s cutting in to your personal life. Automated technology can support them even when you’re not available. You can simply program frequently asked questions and their answers to your phone system to avoid any late-night or early-morning calls.
Are you ready to turn your business phone in to a virtual system? You can start a free trial now, or contact Ninja Number to learn more. We deliver powerful, cloud-based telephone solutions to business owners like you.